To arrange a return, please contact us through our contact page within 7 days of receiving your order. We will guide you through the return process and provide the return address.

You have 7 days to return full-priced items if you change your mind. Please note:

• Items must be returned in their original condition
• Pre-Loved items are excluded from returns
• Sale items may not be eligible for return

If you need to change or cancel your order, please contact us as soon as possible through our contact page. We will do our best to help if the order has not yet been dispatched.

Simply browse our collection at lamatta.fi, add items to your basket and proceed to checkout. You will receive a confirmation email once your order has been placed.

Yes, all payments are processed securely. Your payment information is encrypted and never stored on our servers. Shop with confidence at lamatta.fi.

We accept all major payment methods including:

• Credit and debit cards (Visa, Mastercard)
• Klarna — buy now, pay later, no fees
• Other secure online payment options at checkout

We are always happy to help. Please reach out to us through our contact page and we will get back to you as soon as possible.

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your parcel on the website of your carrier: Posti, Matkahuolto, FedEx, DHL or UPS.

We ship via Posti and Matkahuolto within Finland. For international orders we use Posti, FedEx, DHL and UPS. You can choose between:

• Home delivery
• Delivery to a post office
• Delivery to a parcel locker

Yes, La Matta ships to selected EU countries:

• Finland
• Sweden
• Denmark
• Germany
• Austria
• Netherlands

Delivery times vary by country:

• Finland: 1 to 4 business days
• Sweden: 1 to 5 business days
• Denmark: 1 to 7 business days
• Germany: 1 to 8 business days
• Austria: 4 to 8 business days
• Netherlands: 3 to 8 business days